Refund Policy

Refund and Cancellation Policy

At NISDC Govt LMS, we strive to provide high-quality learning content and services. Please read this Refund and Cancellation Policy carefully before enrolling in any paid course or service.

By making a payment on this platform, you agree to the terms outlined below.


1. Course Enrollment and Access

Once a user successfully completes payment and gains access to any course, video, live session, or learning material, the access is considered active and delivered.

Due to the digital nature of the content, access is granted immediately upon confirmation of payment.


2. Refund Policy

  • No refunds will be issued once access to digital content, courses, videos, or live sessions has been provided.

  • Refunds will not be granted for partial course completion, non-usage, or change of mind after enrollment.

  • Users are advised to review course details carefully before making a purchase.


3. Cancellation Policy

  • Users may cancel future participation in live sessions or programs, but no refund will be issued for payments already made.

  • Cancellation does not revoke access to previously unlocked content unless explicitly stated.


4. Exceptions

Refunds may be considered only under exceptional circumstances, such as:

  • Duplicate payment due to a technical error

  • Payment successfully deducted but access not granted

In such cases, users must contact support within 7 days of the transaction with valid proof of payment.


5. Processing of Approved Refunds

  • Approved refunds, if any, will be processed through the original payment method.

  • Refund processing time may take 7–14 business days, depending on the payment gateway or bank.


6. Payment Gateway Responsibility

NISDC Govt LMS uses third-party payment gateways for processing payments.
Any transaction delays or failures caused by payment gateways or banks are beyond the platform’s control.


7. Changes to This Policy

NISDC Govt LMS reserves the right to modify or update this Refund and Cancellation Policy at any time without prior notice.

Changes will be effective immediately upon posting on this website.


8. Contact Information

For refund-related queries or support, please contact:

📧 support@nisdcgovtlms.com